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You may return your item(s) for a full refund, less shipping and handling, within 30 days of purchase.  Returns MUST be in the same condition as when purchased and MUST include all packaging, manuals and accessories included.  Any return not in the same condition as when purchased and/or missing original packaging, manuals and accessories may not be considered for a full refund.  You will be notified of any difference in the original purchase price and what we determine to be the resale value. 

There are no refunds on special order items.

Refunds will be issued in the same form as the original payment within 5 business days following receipt of the items.  If originally paid by check, we reserve the right to not issue a refund until funds are cleared through our bank.
Please ship your package to:
Total Waste Oil Heater Parts and Supplies
40 Marian Avenue
Poughkeepsie, NY 12601
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